Legal
Privacy Notice
This notice explains what personal information TaskGO PH collects, why, who can see it, and the rights you have under the Data Privacy Act of 2012 (Republic Act No. 10173).
1. Who is responsible for your information
TaskGO PH is operated by ZAMPLACE WEB PORTAL SERVICES (DTI Business Name No. 8517025), registered to Rich Win Monterola, Pagadian City, Zamboanga del Sur, Philippines, which is responsible for how personal information is handled on TaskGO PH. For privacy questions or requests, contact us through Contact.
2. Information we collect
When you create an account
Your name, email address, password (stored only as a secure hash, never as plain text), city or municipality, account type, and optionally your skills and a short bio. Company accounts also give a company name.
When you build your profile
Headline, location, summary, skills, certifications, previous work history, and optionally your age, sex and a profile photo. You also choose whether your public name shows as your first name and last initial, or your full name.
When you use the marketplace
Tasks and gigs you post (including work photos), offers and counteroffers, contracts and their terms, cancellations and reasons, cash acknowledgments, ratings and feedback, messages, notifications, and reports you submit.
When you use Quick Match or phone alerts
When you go available, the city and services you choose and how long you are available, so nearby clients' requests can reach you. Quick Match requests include the service, description, address or landmark, time and price, and are shared only with the available taskers they are sent to. If you turn on phone alerts, we store the delivery address your browser gives us for that device; you can turn alerts off at any time.
When you use company hiring
Vacancies, applications, answers to screening questions, résumés you upload, interview details, and messages. Companies may add private notes about applicants. Company verification requests may include business documents.
When you contact support
The name you give, optional email or phone number, and your messages with our support team.
Technical information
Sign-in session information, and a scrambled (hashed) form of your IP address used only to limit repeated sign-in and spam attempts. Our hosting provider processes standard request information to deliver and secure the website.
3. Why we use your information
- To create and secure your account and provide the marketplace, messaging, contracts, reviews and hiring features you use (to perform our agreement with you).
- To keep TaskGO PH safe: preventing fraud and spam, reviewing reports, and enforcing the Terms (our legitimate interest in a safe service).
- To answer support requests.
- To meet legal obligations and respond to lawful requests from authorities.
We do not sell your personal information, and we do not use it for advertising.
4. Who can see your information
- Everyone, including visitors: your public profile, meaning your public name (first name and last initial by default, or your full name if you choose), profile photo, headline, location, skills, certifications, work history, age and sex if you add them, ratings, feedback and statistics. Your tasks, gigs and work photos are public while they are visible.
- The person you have an accepted or completed contract with: your full name.
- People you message or make offers to: your messages, offers and contract details with them.
- A company's authorised hiring team: applications, answers and résumés you send to that company.
- TaskGO PH staff: information needed to provide support, review reports and moderate, according to their role.
- Never public: your email address, password, phone number, private messages, résumés, reports and cash acknowledgments.
5. Service providers
TaskGO PH runs on Cloudflare (website hosting, database, file storage and visit statistics). Cloudflare processes information on our behalf to provide these services and may store it in data centres outside the Philippines. If you turn on phone alerts, your browser's push service (for example Google for Chrome or Apple for Safari) delivers a wake-up signal to your device; the signal carries no message content, and your device then fetches the alert text from TaskGO PH. We use providers that protect information with appropriate security measures.
6. Cookies and browser storage
- We use essential cookies only: one keeps you signed in (up to 7 days) and one lets you return to a support chat (up to 7 days). They are not used for advertising.
- The optional demo stores sample activity in your own browser only.
- We count visits with Cloudflare Web Analytics, which does not use cookies, does not track you across other websites, and shows us only overall statistics such as page views, countries and device types.
7. How long we keep information
We keep account and profile information while your account is active. Records of contracts, cash acknowledgments, reviews, reports and moderation actions may be kept longer when needed to resolve disputes, prevent fraud or meet legal requirements. Replaced or removed profile and work photos are deleted from storage. To close your account or ask for deletion, contact us; we will explain anything we must keep and why.
8. How we protect it
Passwords are hashed, sign-in cookies cannot be read by page scripts, requests are protected against cross-site forgery, résumés and private files are stored privately with access checks, and staff access is limited by role. No online service is perfectly secure; if a breach affects you, we will notify you and the National Privacy Commission as the law requires.
9. Your rights
Under the Data Privacy Act you have the right to be informed, to access your information, to object to processing, to have inaccurate information corrected, to have information erased or blocked where the law allows, to data portability, to claim damages, and to file a complaint with the National Privacy Commission. You can update most profile information yourself in Edit profile. For other requests, contact us through Contact; we may need to confirm your identity first.
TaskGO PH is for people 18 and older. We do not knowingly collect information from minors.
10. Changes and contact
We will update this notice when our practices change and show the new version date. For questions, contact us through Contact.